Privacy Policy.

Last Updated: September 19, 2024

At Iyawo, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By accessing our website or making use of our services, you consent to the practices described in this policy.

1. Information We Collect

We collect both personal and non-personal information from you when you interact with our website, make a purchase, or contact us. This information may include:

Personal Information: Your name, email address, phone number, billing and shipping address, and payment information.

Non-Personal Information: Technical details such as your IP address, browser type, operating system, and browsing behavior on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process your orders, provide customer service, and arrange for delivery of products.

Communication: To send you information about your order, respond to inquiries, or communicate promotions and updates (with your consent).

Improvement of Services: To analyze and improve our website, services, and customer experience.

Legal Obligations: To comply with applicable laws, regulations, and requests from government authorities.

3. How We Protect Your Information

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes the use of SSL encryption for transactions, secure storage of payment data, and restricted access to personal data by authorized personnel only.

4. Sharing of Information

Iyawo does not sell or rent your personal information to third parties. We may share your information only in the following cases:

Service Providers: We may share your information with trusted third-party vendors or service providers who assist us in operating our business (e.g., payment processors, shipping companies). These third parties are obligated to protect your information and use it only for the purposes for which it was provided.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal processes, such as a subpoena or court order.

5. Cookies and Tracking Technologies

You can control cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.

6. Third-Party Links

Our website may contain links to third-party websites. Iyawo is not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

7. Your Rights

You have the right to:

Access: Request access to the personal information we hold about you.

Correction: Request correction of any inaccurate or incomplete information.

Deletion: Request the deletion of your personal information, subject to legal requirements.

Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions in emails or by contacting us directly.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the information is no longer needed, we will securely delete or anonymize it.

9. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it as soon as possible.

10. Changes to This Privacy Policy

Iyawo reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review the policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@iyawoflowers.com

By using Iyawo’s services or visiting our website, you agree to the terms of this Privacy Policy.